Good feedback that is actionable. Constant delivery and measurement. Easy to customize data and survey parameters.

Make it easier to turn Listen360 reviews into public reviews that are easy for the public to find and see

Its all good. Clear and I'm happy with it . thanks

It's a no-brainer for Net Promoter Scores - it basically runs itself after you set up the questions and parameters. It has provided immense value to our business - especially given the nightmare of COVID and the massive negative impact that the pandemic and lockdowns caused.

In addition to the great service they've always provided, Listen360 has been an amazing partner for us through some very challenging times. Scott has been a huge advocate for us and has been amazing to work with. I would recommend Listen360 to anyone who is considering their type of services.

Ease of use and customization. Client facing ability to rate and elect to provide further feedback or not. Reporting features are valuable with Internal team/system development.

I love the customer feedback we get so timely and the platform is such a great tool for our whole team.

Flexible team, easy to work with.

Fantastic portal for collecting data and performance dialogue. We love the site and appreciate the benefit

More detail on who and when, also exception reporting for upper level leadership for follow up